Your data belongs to you
- Export any project to Excel at any time, from inside TraceGrid.
- Ask for a full copy of your database and documents whenever you need it.
- If you leave, you get a complete export of your records and documents.
Security
Your project data, kept safe and kept yours.
BOQs, prices, supplier quotes and site records are the heart of your business. Here is how TraceGrid looks after them, in plain language.
- Hosted in South Africa
- Backups in Cape Town within one minute
- A separate database for every company
- POPIA operator agreement
Hosted in South Africa
- TraceGrid runs in a data centre in Gauteng.
- The facility has biometric access control, CCTV and on-site security.
- Redundant power keeps it running when the grid goes down.
Backups you can count on
- Changes are copied continuously to a separate provider in Cape Town, within one minute.
- Daily write-once copies are kept that cannot be altered or deleted.
- Restores are tested every month, so the backups are known to work.
Your data kept apart
- Each company's data is kept in its own database.
- One customer's records never sit in the same tables as another's.
Access that fits your team
- Everyone signs in with their own login. No shared accounts.
- Role permissions decide who can view, capture and approve.
- Two-factor sign-in for senior roles, and automatic sign-out after inactivity.
- A full audit log records who changed what, and when.
Encryption
- All connections are encrypted (HTTPS).
- Passwords are hashed and never stored as readable text.
- Backups and documents are encrypted at rest.
Monitored around the clock
- The platform is monitored day and night.
- Automatic alerts flag problems the moment they appear.
POPIA
Clear roles under POPIA.
- You are the responsible party. You decide what personal information goes into TraceGrid and why.
- Cybernaut Studio is the operator. We process it only on your behalf, under a written operator agreement.
- You hear from us within 24 hours. If we become aware of a suspected breach, we notify you within 24 hours.
Questions from your IT or compliance team?
Send them over and we will answer them in writing.
See TraceGrid for yourself
Follow one BOQ line from import to installed.
Open the interactive demo in your browser, or join as a founding customer and pay 30% less for your first 12 months.